Beginning 1 September 2015, SMART Tunnel will practice electronic toll collection only. By abolishing cash toll collection, the move is to help alleviate traffic problems commonly faced at the tunnel.
It is because if you need receipt, you are left with the following options:
- Take receipts at cash lanes
- Take receipts at Touch ‘N Go reload lanes
Both of these lanes are also used by 1) Customers paying by cash and 2) Customers reloading their Touch ‘N Go cards.
Therefore, presence of automated receipt dispensing machine is really appreciated. As shown in the picture above, there is a machine to dispense receipts at Touch ‘N Go lanes. This one is seen at westbound Batu Tiga toll plaza. No similar lane can be seen at eastbound one though.
We hope highway concessionnaires can come up with at least one of these lanes at major highways soon. It can surely eliminate congestion at cash and reload lanes.