Electronic Toll Collection at SMART Tunnel beginning 1 Sep 2015

Beginning 1 September 2015, SMART Tunnel will practice electronic toll collection only. By abolishing cash toll collection, the move is to help alleviate traffic problems commonly faced at the tunnel.

  
Similar move can also be seen by AKLEH, which also will abolish cash toll collection at some of its toll plaza.

Receipt at Touch ‘N Go Lanes

  
If you need to retrieve receipts at toll plazas, then it might be cumbersome for you if you use Touch ‘N Go or Smart Tag regularly.

It is because if you need receipt, you are left with the following options:

  1. Take receipts at cash lanes
  2. Take receipts at Touch ‘N Go reload lanes

Both of these lanes are also used by 1) Customers paying by cash and 2) Customers reloading their Touch ‘N Go cards.

Therefore, presence of automated receipt dispensing machine is really appreciated. As shown in the picture above, there is a machine to dispense receipts at Touch ‘N Go lanes. This one is seen at westbound Batu Tiga toll plaza. No similar lane can be seen at eastbound one though.

We hope highway concessionnaires can come up with at least one of these lanes at major highways soon. It can surely eliminate congestion at cash and reload lanes.